We only have to take a look at the leadership of an organization to understand why certain companies flourish and others merely exist. Victor Goncalves, former co-founder of the very successful Villamoura restaurants, states, “When an organization is thriving, look at the top. It’s the leader. When an organization is stagnant, look at the top. It’s the leader.” Similarly, you can walk into any business and know, within a few minutes, the kind of leader the company has at the helm by the kind of service you get. What happens at the top filters down to all employees. A leader’s ability to lead is critical to the establishment and continuity of creativity, increased productivity and retention of good employees.
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