Welcome to Judi Moreo’s Quarterly ezine, developed specifically for people who want to be the best they can be and enjoy much success in their lives! Please feel free to forward this to associates, friends, and family!
Hello
,
Thanksgiving day is a time to remember our many blessings and to celebrate the opportunities that life in the United States affords us. The first Thanksgiving in 1621 was a time of feasting and games celebrated by the 50 colonist that remained in the new world along with Chief Massasoit and 90 Wampanoag men. The celebration served to boost the morale of the colonist as well as to impress their allies.
Today as I remember my blessings, I am thankful that you have become a part of my life. The memories of your pleasant words, your friendly face, or the manner in which you have touched my life, have helped to shape who I am and the things I do.
So to keep in touch and to let you know that you are one of my blessings, I have created a quarterly newsletter of Motivational Tidbits that I hope will inspire you, motivate you, and maybe even impress you a little.
May this time of giving thanks enrich your heart and the hearts of all with whom you come in contact. May many blessings and much happiness be yours.
Judi Moreo
In This Issue:
| Training Your Entire Team On Site Builds Stronger Organizations |
|
These learning programs will help your employees develop the positive attitudes that will keep your customers coming back:
Attitude Is A Choice
This highly interactive program will assist all your team members in developing the skills they need to be successful in all of their relationships. Whether they are in leadership or on the front line, learning proven strategies for working effectively with others will promote respect, build trust, and foster positive interpersonal interactions.
Let Judi teach your team members the skills they need to work more effectively with others, improve their communication, increase their effectiveness, build stronger work teams, overcome frustration and enjoy more success in their lives.
Conquer the Brain Drain
Are you creative? Are you sure? Are you using your creative energy to make your business more successful? If you’re on a team – or especially if you manage one – learning to think creatively and teaching others to do so will boost productivity, improve morale and inspire your team to greater success.
Short deadlines, downsizing, increased expectations and the need to do more with less all contribute to “status quo” thinking. Get over it. Solving business problems and generating new ideas and strategies can’t be accomplished using the same old brain-draining methods. If you keep doing what you’ve always done, you’ll keep getting the same old results. If you want to build an innovative, creative, problem-solving team, then you need a new approach. Let Judi show you how!
Delivering Unbeatable Customer Service
While it is widely understood that constantly providing excellent customer service is the key for success, it is a rare organization that actually practices service excellence on a DAILY basis. Your ability to acquire and retain customers is vital to your organization's long-term success. You need an unconditional organization-wide commitment to exceptional service.
Judi’s program provides participants with the knowledge and skills needed to develop a commitment to service, no matter what position they hold in the organization. Remember, the future of your organization depends on your employee’s ability to provide consistent service excellence. Judi can get them to want to do it!
How to Deal With Difficult People
You encounter difficult people every day. This intense and highly interactive workshop will teach you the coping strategies to deal with them more effectively. You will learn how to get information and gain understanding, while neutralizing negative and hostile encounters.
In addition, you will learn how to keep your cool and stay in control and not let the intimidating tactics of others upset you. By the end of the workshop, you will recognize and understand difficult personality types and learn how to self-correct your own behavior!
Cultivating High Self Esteem
How you see yourself is how the world will see you. The more you like yourself, the better you are at everything you put your mind to. Everything you do to build and reinforce your own self-esteem increases the amount of satisfaction and happiness in life.
In this uplifting workshop, you will gain insights into the major causes of low self-esteem. You will learn how to change your thought patterns to control negative thinking and begin to think of yourself as you want to be rather than as you are. You will learn real-life, workable techniques that will show you how to make positive and lasting improvements in your self-image. In addition you will gain the tools and skills to improve your personal effectiveness.
When you leave this workshop, you will leave with a complete set of tools that will enhance the quality of your life.
| Mind Workout: Clearing the Mind |
|
A technique to assist us in making a rapid transition from having thoughts and issues on our mind to focusing and giving full attention to a meeting’s discussion, problem or challenge of the moment.
What You’ll Need
- Stop watch
- Flip chart or whiteboard
- Markers
How It Works
Team members have one minute in which to briefly share whatever is on their minds.
This is not a time for discussion or problem solving. It is simply a time to share a statement of what is on each person’s mind, whether it is simple venting or sharing personal news.
It’s ok to pass.
If someone brings up a subject that is worthy of discussion by the group, put it on your “Parking Lot”* or note it for later discussion.
Once each person has had a turn, get down to the scheduled agenda or the problem at hand.
If the group is large, the sharing can be done in small groups with members of each group sharing within their group only.
* a flip chart or whiteboard where subjects that should be discussed later are written or “parked” until a later time.
| What Judi's Customers Are Saying |
|
"Whew! You were definitely a hit with everyone. I feel certain we will be working together again. You are a beautiful example of the consummate professional, providing motivation for success with intelligence, humor and grace." |
|
|
Jo Ellen Madden
Employee Programs &Training Representative
Professional Community Management, Inc.
|
| |
|
"You are just exceptional as an Emcee Judi…everyone loved you. And the staff at APC was so pleased!" |
| |
| |
Ellen B. Ackerman
Conference Director
International Administrative Professionals Conference
|
| |
|
To speak with someone about bringing Judi into your organization, contact us at Turning Point International (702) 896-2228 or email judimoreo@yahoo.com.
We don't want to unnecessarily clutter your in-box so if Motivational Tidbits doesn't meet your needs, please send a message to judimoreo@yahoo.com with "Unsubscribe" in the Subject line of the message.
© 2005 Judi Moreo. All rights reserved. Feel free to use text from the Motivational Tidbits eZine in whole or in part as long as you include complete attribution, including live web site and e-mail links. Please also do us the courtesy of notifying us of where the material will appear.
Privacy Policy: We do not share any information about any subscriber with anyone for any reason. Period. |
